Banking Kiosks

Banking kiosks when coupled with a concourse ™ Teller, a teller-assisted self-service kiosk from Source Technologies, removes the manual processing part of the transaction. Our banking kiosk solution allows the tellers to focus on customer service, along with up-sell and cross sell opportunities. This innovative assisted teller approach is maximized with our intelligent self-service banking kiosks. The results include improved customer experience, increased teller effectiveness, and reduced operating costs.

Traditional ATM machines, both in-bank and at remote locations, have always offered cash withdrawal and balance inquiry capabilities, at a minimum. More advanced versions include transfers and deposits, but that is where their capabilities ended. Today's banking kiosks are bridging the gap. Able to process checks, make wire transfers, establish bill payment and even take credit applications, banking kiosks are finally beginning to look like the full service banks they represent.

For a bank, this means both the ability to deploy greater work force towards developmental activities such as customer recruitment. The implementation of banking kiosks can significantly cut costs, drive traffic, and increase loyalty through the lure of convenience. They can further attract the unbanked (those without a traditional bank account) as services like check cashing, wire transfers, and even the issuance of pre-paid debit cards are highly valued by this growing financial force. Not only will a bank be able to collect transaction fees for usage, but it could result in long-term banking relationships with new customers.

For the consumer, naturally, convenience is of paramount importance and banking kiosks offer that, and privacy and security. As banking kiosks grow in popularity, they will be offered more frequently outside of banks themselves, thus giving consumers yet another level of convenience. Source Technologies is committed to the development of banking kiosks, and is an industry leader in the field, paving the way for still greater advancements and conveniences for the consumer.